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Answers
 Why was my transaction declined or voided?
Please contact the billing partner you used for checking out regarding all transaction related issues and problems.  Lustomic.com does not administer the payment system for good reason.  We believe in letting the secure professionals take care of this while we focus on producing more great content!
 
Orbital Pay
Web: orbitalpay.com
Tel: 1-888-776-8801

DHD Media
Web: http://www.dhdmedia.com
Email: support@dhdmedia.com
Tel: 1-800-935-5771
 What is Lustomic.com?
Lustomic.com produces the best quality forced feminization, sissification, forced-bi, BDSM comics, artwork and videos available online! Our stuff is produced by some of the best talent in the field. We are not a membership site.  You can buy what you want when you want it!  Then, you can view all your purchases discreetly online or download them for off-line enjoyment.
 What am I paying for?

You're purchasing original and/or exclusively licensed publications and original video productions!  This is not stuff you can find just anywhere! 

Our material is intended for a niche audience that craves 100% original productions.

We publish and produce on a specialized quality over quantity basis. There are hundreds of other websites publishing thousands of stock adult images and feeds purchased in bulk. We are not one of them!

 How do I purchase content?

Simply browse the comic and video catalogs and load up your shopping cart with the best in forced fem stuff! When you're ready to check out click on the Check Out link at the top of every page.

If you are a first time customer you'll be asked to set up a simple account using your email address and a password.

If you are a returning customer simply enter your email address and password to check out. We do not keep your financial account numbers on file at our site! You will have to re-enter that info each time you check out with one of our billing partners.

 Do I have to use Flash?

Flash makes delivering on-line image and video content easier and better looking.

Flash comic productions make it harder for thieves to steal our material and re-post as .jpg images.  Unfortunately, this happens way to often and if we don't stop it we will go out of business.

If you're on a slow dial-up Internet connection or do not have a recent computer system updated with the latest technology you may not be able to use this site.

 What will appear on my credit card statement?

When you make a shopping cart purchase through our secure billing partner, Orbital Pay, "TFFI 1-888-777-9724" will appear on your card statement.


DHD Media transactions are billed as "DHDMedi*TFFI" on your account statement.

 How do I access purchased content?

After your first purchase and creation of your account at Lustomic.com, simply log in (the log in form is on the home page and a link on all other pages. and all your purchased comics and videos are right there!  Use the links at the left to pick what you want to see.

You'll need the latest Flash Player to view comics and videos on-line.

You'll need Adobe Acrobat Reader to view downloaded comics, and Windows Media Player to watch downloaded videos.

 Can I change my email address?

All of your member information is identified by your email address.  That's how we keep track of your purchases and log in information.  Please make sure you use a valid email address and one you plan to use for a while.

Should you need to change your email address please contact Customer Service stating the old email address and the new address you wish to change it to.

 Do you conduct recurring billing?
No, Lustomic.com will never bill your credit card twice, or on a recurring basis. Once you purchase a comic or video, you have access to it for as long as you have an account with Lustomic.com.
 Can I buy more than one item at a time?

Sure you can! Just browse the catalogs and add items to your shopping cart.  When you're ready to check out look for the check out link and go from there!

 Can I mail you a check or fax my credit card?
We cannot accept checks by mail or credit cards through faxes at this time. Please use our check out process on-line using your credit card or US checking account to purchase. We do not accept any other forms of payment.
 What if I forget my username and password?
Click on the "Forgot Password" link under each log in form. You'll be asked to enter the email address you registered with. Once confirmed, a new password will be sent automatically to that email address.

If you have forgotten your email address or have other problems logging in please contact customer service using our contact forms.
 How long can I access purchased content?
Once you purchase a comic or video, you've got it for as long as you have an account with Lustomic.com!
 Can I download purchased content?

Yes, you can download comic PDFs and video WMVs. Just use the links inside your account area. Please remember that this will place all files on your computer's hard drive. If you do not want others to see this material, you can always view purchased items online without downloading.

Purchased material is for your personal use and entertainment only. You may not redistribute or publish elsewhere (paid or free) once you have downloaded our material. This is a copyright violation, not to mention bad for our business.

We reserve the right to terminate any member's account suspected of posting, publishing, or otherwise distributing our material without our written consent.

 How do I get a refund?
We ask all of our customers to be absolutely sure about their purchase before they buy any of our adult publications. You're buying original material commissioned solely for and/or exclusively licensed to Lustomic.com.

If you are not completely satisfied with your publication please contact Customer Service so we can help.

Reversing credit card charges after purchase is the consumer's right. However, we prefer to be contacted to discuss the situation before this happens so we can rectify the problem to the best of our ability. By purchasing our material, you are entering into a legitimate sales agreement. Lustomic.com will contest credit card charge backs that are made without a justifiable basis.
 Can I purchase printed material?
No, we do not produce material in print format. Our publications are created solely for online electronic publishing and purchase.
 Where else can I see your material?

Most of our material is original and produced solely for Lustomic.com so it is not available anyplace else!

We sometimes publish material previously available in print format with exclusive rights to publish on-line for electronic download and viewing. These publications are noted as such on the preview page for that publication.

Our videos are available on several pay-per-view video websites, but the best place to get 'em is right here at Lustomic.com!

We do, from time to time, publish promotional material at other websites and in printed media.

 How can I report theft?
All of our images and videos are marked with the Lustomic.com logo and/or copyright notice. If you should see any of our material at another website and it appears to have been stolen please contact us.

We take all copyright infractions seriously and will fully investigate all reported incidents. Click the link to report theft at the bottom of this page. We keep all names and email addresses strictly confidential.
 Do you sell my email address?
No! Lustomic.com respects the privacy of our customers and we do not sell your email address or other personal information to anyone. See our Privacy Policy for more information.
 How can I find out about new stuff?

Visit Lustomic.com frequently to check what's new!

Make us your default browser page!
 
You can also sign up for our free newsletter to receive updates and specials direct from Lustomic.com to your inbox!

 How can I submit my work?
Lustomic.com is seeking talented artists with intriguing ideas for publication. Click on the Submissions link at the bottom of this page for more information.
 How can I contact Lustomic.com?
Use the contact form available by clicking the Contact Us link at the bottom of each page. We will make every effort to reply to your inquiry within 24 hours.

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